Sr. ServiceNow Developer (23-00258)

By May 9, 2023May 30th, 2023No Comments

Duration: 4+ years
Compensation: up to $100/hr
# of Openings: 2

*** This is NOT an ADMINISTRATOR position. ***


  • Partner with outsourced ServiceNow developer on complex administration/integrations.
  • Strong experience creating a scoped application that users are using (not just integration or data movement).
  • Coordinating integrations with applications such as Active Directory, in-house and COTS developed.
  • Hands-on design, development and deployment experience with the ServiceNow platform. End to end implementation of ServiceNow products & applications which involves requirements gathering, development, testing, training and go-live support.
  • Use scoped application framework to develop applications including service portal components.
  • Prepare requirement specifications and design documents.
  • Establish and drive ServiceNow configuration standards.
  • Facilitate the implementation and integration of all modules.
  • Facilitate and test all system upgrades and configuration changes.
  • Participate in design review with other team members.
  • Partner with outsourced ServiceNow developer on UIs, Workflows and notifications.
  • Improve project delivery and provide recommendations for process improvement especially automation.
  • Research the latest products of ServiceNow and implement prototypes to meet potential business needs.
  • Ensure configuration consistency across development, test and production environments.


  • 7+ years of IT and ServiceNow experience.
  • Extensive knowledge in Javascript, HTML, CSS, Jelly, XML, Webservices, Angular JS.
  • Advanced scripting knowledge in business rules, UI pages, UI actions, Workflows, ACLs, Script Includes, Notifications, Flow Designer, Studio.
  • Advanced Configuration experience with HRSD and/or PPM is highly desired.
  • Any experience with Field Service, Customer Service Management and/or Security Operations (GRC) will be VERY helpful.
  • Experience in implementation and customization of core applications including Incident, Problem, Change, Knowledge, Configuration Management, Service Catalog and Service Portal.
  • Experience in integrating ServiceNow with third-party software using REST/SOAP including scripted web services, MID servers.
  • Experience in Service Portal and building custom widgets using AngularJS.
  • Strong experience in building custom scoped applications in ServiceNow.
  • Experience in configuring and maintaining CMDB including Discovery, Asset Management is highly desired.
  • Willingness and ability to run basic automated testing.
  • Experience in conducting full system upgrades for patch and family upgrades. Resolving code conflicts and recommending best practices with upgrades.