Senior Specialist, Process Management and Transformation (22-01724)

By December 2, 2022January 28th, 2023No Comments

**Unique financial services company looking for a key member to help shape and build the future of technology**


Role Purpose

Project work is critical to enhancing quality, expanding coverage, improving service and operational resiliency, and increasing automation. Primary responsibilities of the team include centralizing automation, innovation, and research to design, develop, and implement process improvements and simplification.


Primary Responsibilities

  • Help coordinate the research, design, and implementation of programmatic solutions across the four pillars of Benchmarks & Indices Operations as needed to meet client and market expectations and to improve efficiencies. Reduction of operational risk is a key requirement; tools and software are fundamentally integrated into the daily production processes and hence must be scalable and robust.
  • Interface between the Index technology development team and Operations staff for key projects and initiatives.
  • Diagnose hardware, network, and application issues.
  • Work in close coordination with a global team of analysts with technical and index/data expertise.
  • Support production by helping to ensure operational processes and workflows are running smoothly, diagnosing or debugging errors and failures, and communicating closely with the Benchmarks & Indices Operations staff to understand any operational errors and suggest/initiate corrective measures.
  • Coordinate closely with the B&I Operations Compliance and Controls function to ensure a robust controls and governance framework and delivery of regulatory commitments.



Required Skills

  • Minimum 5 years' experience designing/coding web-based front-end systems; software design and support
  • Expertise with Python (preferred) and other programming languages, relational databases, SQL, and cloud computing
  • Knowledge of Business Process Mapping methodology.
  • Possess (or potential to possess) a comprehensive knowledge of asset-type specific methodologies, models, and analytics.
  • Expertise in global financial markets; financial industry experience, ideally supporting Index and Data Management processes preferred.
  • Communication skills: excellent oral and written skills, ability to articulate complex, technical specs/requirements to both technical and business stakeholders. Expertise in drafting detailed specification requirements.