Infrastructure Business Systems Analyst (Hybrid or Remote) (22-00949)

By June 27, 2022August 18th, 2022No Comments

Duration: Permanent/Direct Hire
Compensation: up to $125k Base + Benefits + Various Bonus opportunities (i.e. Profit Sharing, Individual Bonus + Additional Perks)
Location: Remote

The Business Systems Analyst works collaboratively between the business community and the technical community to solve problems by collecting, clarifying, and translating business requirements into documentation and conceptual designs from which applications and solutions are developed. The Business Systems Analyst is a champion for IT building trust and confidence through partnership with the business, regularly helping to establish and solidify IT's role as a trusted advisor to and vital partner with the business. The successful candidate will have a working knowledge of network, server, and database infrastructure concepts and/or design.

Duties & Responsibilities

  • Serves as a primary resource to the IT user community regarding system issues. Collaborates with business areas to identify short-term and/or long-term workarounds that are the least disruptive to operations and most effective.
  • Collaborates with appropriate stakeholders to elicit, define, and accurately translate business requests into requirements.
  • Gathers information about the organization's work processes and information flows. Conducts user interviews, process analysis, requirement workshops, and surveys.
  • Collaborates with Project Managers in defining scope, estimating costs, and establishing timelines.
  • Translates business and technical documents to create user acceptance test plans and test cases. Translates and documents business requirements in to functional requirements.
  • Documents business processes, use cases, and business scenarios.
  • Develops clear and traceable technical and functional requirements.
  • Provides documentation oversight to ensure coherence to project management standards.
  • Assists in the identification and analysis of problems.
  • Participates in post implementation validation activities to ensure the solution implemented meets or exceeds expectations and delivers the expected benefit.
  • Reports, tracks, and maintains systems issues and trends to management.

The Ideal Candidate Will Also Possess

  • Microsoft Office products (Word, Excel, and PowerPoint)
  • Strong understanding of more than one Software Development Methodology(Agile, RUP, Waterfall)
  • Working knowledge of Cisco products & services
  • Microsoft Visio
  • Working knowledge of Business Intelligence and Data Warehousing
  • Working knowledge of data privacy practices and laws
  • Working knowledge of various SaaS/PaaS platforms, including, but not limited to: WebEx, Five9, Service Now, UKG (Ultipro), KRONOS
  • Working knowledge of network, server, and database infrastructure concepts and/or design
  • Project Management skills
  • 2 years related work experience in a Business or Systems Analyst role
  • Certified BA is a plus
  • Bachelor's Degree in IT, Computer Science, or other tech related field, or equivalent combination of education and work experience