Business Systems Analyst – Marketing Technologies (22-00936)

By July 14, 2022August 18th, 2022No Comments

Fulltime role
Compensation: Base +Benefits + profit sharing ( DOE)
Location: Remote


  • Serves as a primary resource to the user community regarding system issues. Collaborates with business areas to identify short-term and/or long-term workarounds that are the least disruptive to operations and most effective.
  • Collaborates with appropriate stakeholders to elicit, define, and accurately translate business requests into requirements.
  • Gathers information about the organization's work processes and information flows. Conducts user interviews, process analysis, requirement workshops, and surveys.
  • Collaborates with Project Managers in defining scope, estimating costs, and establishing timelines.
  • Translates business and technical documents to create user acceptance test plans and test cases. Translates and documents business requirements in to functional requirements.
  • Documents business processes, use cases, and business scenarios
  • Streamlines processes and seeks to add value to the business process through application of technology.
  • Provides documentation oversight to ensure coherence to project management standards.
  • Assists in the identification and analysis of problems.
  • Applies critical and strategic thinking while developing solution alternatives that achieve the value expectations of the business.
  • Partners with the user community providing assistance on large remediation processes and projects that are undertaken.
  • Participates in post implementation validation activities to ensure the solution implemented meets or exceeds expectations and delivers the expected benefit.
  • Reports, tracks, and maintains systems issues and trends to management.

Preferred Skills:

  • A strong understanding of more than one Software Development Methodology (Agile, RUP, Waterfall).
  • Good understanding of technologies and principles of building modern Web and Mobile applications
  • Sufficient knowledge in Agile based methodologies
  • Proven business and systems analysis skills coupled with the ability to translate even chaotic input into well-structured requirements. Knowledge of User stores/ Use cases techniques
  • Experience with Microsoft Visio is preferred.
  • Project Management skills.
  • Outstanding verbal and written communication skills with the demonstrated ability to communicate complex issues in simple terms to a variety of audiences.
  • Excellent problem solving/decision making abilities.
  • The ability to build good cross-functional relationships with internal and external customers.
  • High standards of quality and attention to detail in all work products.
  • 3 years experience as a Business Analyst in a progressive IT department
  • Bachelor's Degree in Computer Science, Business, or a related field. Certified BA is a plus.